Testimonials for Carbone Auto Group Dealerships

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My salesman was honest, straightforward and went the extra mile, even having my car delivered to my home 3 hours away. Outstanding customer service! – Janice

This was by far the absolute best car buying experience I have ever had. I can't say enough good things about my whole experience. I love my Honda Fit and will never go anywhere else for a car! – Janice Losgar

Great experience. Very helpful, and very nice to work with. This is my 4th BMW over the last ten years, and the second one I purchased over the last six months. I wish I had purchased my previous ones here.

I was doing some Carbone research and came across your comments, on the Carbone Auto Group Facebook page, to a customer who seemed a bit disgruntled. I just wanted to let you know, as a Vermont local and as a consumer, your response was impressive. It’s not often dealerships respond or try to resolve a dissatisfied customer situations with something other than the template response – you took the outreach well beyond, to show you really do care. – Angela Welch

I was extremely impressed with the service I received and Daniel treated me with the utmost respect. Thank you very much for your service department honesty and great work.

Never in my life did I have anything go as smooth as it did with my son at Carbone Honda. I will recommend everyone to your shop for sure. Awesome Job!! – Joseph Lawrence

I have been to other dealerships but I found this one to be the best one; thanks to the great salesman I had Joe Baity. I really enjoyed the way he handled trying to find me a the car I really wanted. Thanks you, I am really enjoying my Honda CRV! – Joan Cook

I found the atmosphere at Don's to be relaxed and friendly, which was in contrast to the rushed atmosphere I experienced at the Honda and Mazda dealerships over in New Hartford.

The Carbone Family has always been a partner to the community in so many ways, whether it was donating to the bigger groups like the Heart Association, or the person that came in and said that they were having a Chinese Auction because they were trying to raise money for someone who just lost their home to fire, or a benefit for someone who has a terminal illness. They also volunteer their time to be on the board of this or that organization. I have never met a nicer guy than Alex when I have walked into any car dealership, or if I met him at a local sandwich shop, he always takes the time to say hello. – Leo Lynch Jr.


Unlike other dealerships who may tend to forget their customers after selling the car, they made sure that I had a very good experience post buying the car as well by setting up the wheel lock service appointment in a timely and courteous manner. All the paperwork was done correctly and on time. I will recommend the dealership to my friends.

They made my car buying experience so easy. I didn't have to do anything. The music could be better. I would recommend them to anyone.

Sales staff at Carbone Hyundai responded immediately to my inquiry and they proceeded quickly and painlessly through negotiations by email, text and phone, so by the time I got to the dealership to test the car, it was ready to go and we completed the purchase in less than 2 hours. Gave a good deal on our trade; fair price and excellent financing on a Certified Pre-Owned vehicle.

Great selection of cars. They really do a good job of finding the perfect car that you want and make sure you walkout with the keys by the end of the day if possible. – Jerry Paredes

I fell in love with the van, it was perfect... This dealership experience was THE BEST. I would definitely recommend Carbone Nissan. – Nora Lamay

The transition was so smooth that by the time I realized I was in a newer pickup I felt like it was a dream. – Kelby

Knowledgeable and friendly sales and service staff. Always willing to take the time to find exactly what I'm looking for! – Elizabeth Strebel

Knowledgeable and friendly sales and service staff. Always willing to take the time to find exactly what I'm looking for! – Zachary Goldsmith

I was shopping for my first car ever and went into Carbone Nissan, terrified that I was going to get hustled but that was not the case at all. I recommend this dealership to everyone based solely on the wonderful customer service that is rarely given elsewhere. – Stephanie Alexander

I had surprisingly great experience looking at cars with a few of the salesmen there, they were knowledgeable, friendly and treated me like a regular person; which seems to be an exceedingly rare occurrence. Great cars and a great staff, I highly recommend visiting! – Conner Marsh

Sales people were patient and not pushy at all. Listened to what I needed in a car and helped me make the right decision from there. Very friendly and personable staff, they treat you like an actual person, more than just a way to meet their monthly quota unlike a lot of dealerships I've encountered – Bianca Donnelly

My ride received VIP service today! I am an impatient customer and they still made the experience great, easy, and affordable! – Michael Kauth

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Carbone Automotive Group

5194 Commercial Drive
Directions Yorkville, NY 13495

  • Sales: 877-548-4427


  • Monday 9:00 AM-8:00 PM
  • Tuesday 9:00 AM-8:00 PM
  • Wednesday 9:00 AM-8:00 PM
  • Thursday 9:00 AM-8:00 PM
  • Friday 9:00 AM-6:00 PM
  • Saturday 9:00 AM-5:00 PM
  • Sunday Closed